When you have an existing web project, the main worries about changing providers often include:
What will happen to what I have already created and designed?
How do I transfer my files?
How do I transfer my emails?
Ideally, you should start the process at least a week before your current provider's expiration date to ensure a smooth and trouble-free transition. All you need are your cPanel access keys; we'll handle the rest.
Dongee's migration services include a complete copy of all the information from your previous hosting to our Dongee hosting, taking full advantage of using cPanel.
How do I know if my site is managed by cPanel?
In your browser, type your domain name followed by /cpanel:
Example: https://mybusiness.com/cpanel
If the result looks like the image below, then congratulations!
You only need to provide your cPanel access details in the support chat or any of our support channels, and we’ll take care of the rest.
What if I don’t have cPanel with my previous provider?
In this case, we offer assisted migration. We recommend following our support guide:
Always remember to review and follow these guides with the support of your technology team and/or web designer to manually migrate files, databases, emails, etc., using various tools.
For more information, contact us at soporte@dongee.com or chat.