Skip to main content
All Collections
"Recover the access key to the Dongee manager"
"Recover the access key to the Dongee manager"
Leo Vélez avatar
Written by Leo Vélez
Updated over a week ago

If you need to recover your access key to the Dongee Manager or generate a new one, follow these simple steps:

  1. Access the Dongee Manager: Go to the login page: https://manager.dongee.com/index.php?rp=/login

  2. Start the recovery process: On the login page, click on the "Forgot your password?" button.



  3. Check your email: You will receive an email with the subject "PASSWORD CHANGE." If you don't see it in your main inbox, check your spam folder.

  4. Follow the instructions in the email: The email will contain a link to activate your new password.

  5. Additional assistance: If you are asked for the answer to a security question and don't remember it, request support through the chat on the same page. Our team will be available to help you.

For greater security, make sure to choose a strong and unique password.

Did this answer your question?