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"Recover the access key to the Dongee manager"
"Recover the access key to the Dongee manager"
Leo Vélez avatar
Written by Leo Vélez
Updated over 5 months ago

If you need to recover your access key to the Dongee Manager or generate a new one, follow these simple steps:

  1. Access the Dongee Manager: Go to the login page: https://manager.dongee.com/index.php?rp=/login

  2. Start the recovery process: On the login page, click on the "Forgot your password?" button.



  3. Check your email: You will receive an email with the subject "PASSWORD CHANGE." If you don't see it in your main inbox, check your spam folder.

  4. Follow the instructions in the email: The email will contain a link to activate your new password.

  5. Additional assistance: If you are asked for the answer to a security question and don't remember it, request support through the chat on the same page. Our team will be available to help you.

For greater security, make sure to choose a strong and unique password.

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