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Guide to Cancel a Service with Dongee
Guide to Cancel a Service with Dongee
Leo Vélez avatar
Written by Leo Vélez
Updated over 5 months ago

If you no longer need a service provided by Dongee, you can cancel it easily and at no cost. Follow these steps to cancel the service:

  • Log in to your Dongee account

  • Go to the Manager and log in using your access credentials.

  • Navigate to 'My Services'

  • Click on the 'My Services' tab located at the top of the main menu.

  • Select the service to cancel

  • Find the plan you want to cancel and click the button located on the right side of it.

  • Confirm the cancellation

In the new window, scroll down to the bottom and click on the 'Cancel this service' button.

Need Help?

If you have any questions or need further assistance, feel free to contact our support team:

Support Chat: Available on Dongee’s website

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